Showing posts with label tour guide job interview. Show all posts
Showing posts with label tour guide job interview. Show all posts

Saturday, June 20, 2015

Commonly asked questions in a tour guide job interview

1. Do your skills match Tour Guide job or another job more closely?
Answer: I think the experiences and skills I have gathered for years are similar to the position of a Tour Guide than the other jobs. 

2. Why did you apply for this Tour Guide position?
Answer: I love to travel and thus I played the role of tourist guide at a company which has made me skilled in this profession. Besides, as part of my job, I had to travel in different parts of the world which has enriched my experiences. Thereby, I responded on your advertisement to be recruited as a Tourist Guide. 

3. Give an example of when you had to present complex information in a simplified manner.
Answer: Once I had to guide a group of tourists by a small forest in Africa, and got attacked by a band of robbers. If the information was known to the tourists that they had been attacked by a band of robbers, they would have been afraid and created chaos. I simply told notified them about the issue in a way that this was nothing important to us. They were trying to stop the car but the driver raised the speed to leave the area. I asked the tourists to be patients and sit tight. The manner I used was too simple and we got rescued from the situation by the skill of the driver as he drove faster to get in the highway beside the forest.  

4. What is your greatest failure, and what did you learn from it?
Answer: In the beginning of my career, I made a simple mistake that turned the greatest failure for me. I did not take the route map for a location where I went once at night time. So, thought I would be able to go there again with the tourists. But alas! I was unable to reach the destination in the beginning and it took long hours to reach finally. It was a great lesson for me. After that event, I do not go out without the local map and also study the routes before making the move.

5. Have you ever had to introduce a policy change to your work group?
Answer: Sorry, I did not have to do such a thing before as the authority did not change their policies as long as I worked and maintained a couple of staffs with me. 

6. How do you handle stress and pressure?
Answer: Well, I regularly do some exercises and yoga to remove my stress level and work pressures. I spend around an hour everyday for the yoga and half an hour for physical activities. 
    
7. How do you reach a decision if you don't have all the facts?
Answer: I always try to gather all the facts and if I do not get them properly, I use my instinct and intelligence to come into a probable solution which will not affect me or my surroundings. In fact I try to make the decision as much risk-free as possible in such cases.
    
8. Do you know anyone who works as Tour Guide at this company? 
Answer: No, I have no one familiar working in this Tour Guide Company. 

9. Give me an example that best describes your organizational skills.
Answer: Sometimes the tourists are found in a scattered condition during different visits and I am able to keep them united until the trip is over. No one is allowed to move alone or walk lonely, especially when they are with me and I do it perfectly.
   
10. Do you find your job exciting or boring?
Answer: Definitely I find my job exciting. It allows me to meet with people of different cultures and nations and I also learn some real-life knowledge from each of the trips. I enjoy from the beginning to the last of the trip. Thereby, my job is highly exciting to me.

11. What performance standards do you have for your unit?
Answer: I consider sincerity, punctuality, honesty and modesty as are the standards for performance for my unit.
    
12. If selected for this Tour Guide position, describe your strategy for the first days?
Answer: I will try to know more about the company like its mission and vision, policies to deal with the clients and the other necessary issues which would help me to adapt with the company. Besides, I also have to learn about the norms and rules of the company as I am going to represent it to the clients, and if I make something wrong with my attitudes, that will be detrimental for the company’s reputation.
    
13. What do you feel is the best educational preparation for this Museum Tour Guide job?
Answer: Well, I think the guide should be at least graduate from a university and have some studies on arts, culture and history because when s/ he will be responsible to guide the tourists, it would be required to describe about the history of any specific object or any particular location or people. Without having the prior knowledge, it is impossible to deliver a good speech.
    
14. What three character traits would your friends use to describe you?
Answer: They would use – simple, honest and hard worker to describe me in three character traits.  
    
15. What were the responsibilities of your last position?
Answer: I was responsible to direct the tours and accompany the tourists in different attractive spots. Sometimes, I had to take care of the entire process like hiring local transportation, arranging fro for the accommodation for the tourists, planning for sightseeing, selecting the risk-free routes, crosschecking about the logistics if they are collected properly, informing the company about the updates and locations periodically etc. were my primary responsibilities.
    
16. Do you ever take work home with you?
Answer: No, I do not like to take work at home. I prefer finishing the job at my office no matter how long it takes for me to complete.
    
17. Describe a situation when you had to convince others.
Answer: During a trip in an African forest, a group of tourists insisted on travelling through the deepest part of the forest though the there were risks of dangers and wild animals. Some of them started arguing with me and I had to convince them with lots of logic and counter arguments.
    
18. What have you done to improve your verbal communication skills?
Answer: I can speak a standard form of English and as I have travelled in different parts of the globe, I learnt the languages of the renowned localities. So, now I am capable in speaking perfectly in French, German, Chinese (Mandarin), Japanese, Arabic, Hindi, some of the native African languages, Malay, Spanish, Russian, Persian, Turkish, Italian etc. 
    
19. Give an example of how you worked Tour Guide on team.
Answer: Working on a team is interesting. I also worked in a team and a small group made with five members was assigned on me, who belonged to a large group of around 20 members, to guide at a museum. The entire group was divided into four groups under four guides who formed the guide team.
    
20. How did you prepare for this Tour Guide job?
Answer: Initially I had to study about the museum and its histories. Then before the day of guiding, the guide team was taken at the museum by the authority to take a look so that we could guide the tourists properly. Besides, the guide team was instructed to act accordingly during the job.
    
21. Tell me about the most effective presentation you have made.
Answer: When I was playing the role of a guide in India, I had to present some information about a small fort. Since there were no arrangements for multimedia presentation, I had to use my ready wits to make the presentation effective. I invited all the tourists to stand beside me, and then I drew a map of the fort and described everything including the past and present conditions of the fort to them. They comprehended everything easily and were glad on my presentation. No other presentations were as effective as it was.
    
22. How have you coordinated the work of your team to achieve target goals?
Answer: Yes, quite often I have coordinated my team to achieve targets. In fact they could not have reached the goals without my coordination.
    
23. When you are not studying or working, what types of activities do you enjoy?
Answer: Well, I like to watch movie or listen music when I have no work to do. I also love to watch historical documentaries. 
    
24. What kind of personality do you work best with and why?
Answer: I prefer people with calm personalities. I am also a man without any anger and do prefer to get such attitudes that damages my inner peace. When people get angry before me, it becomes difficult for me to tolerate the negative emotions. So, I do not prefer working with hot-tempered people.  
    
25. What type of work environment do you prefer?
Answer: Usually I prefer to work in environment where I would have chances to express myself and I do not like to be imposed over anything. Moreover, I should be allowed to work independently and if any lacking is found on my independent work, I will accept any sort of penalties. So, I prefer the work places where I could exercise my own expertise and skills for the betterment of my career and uphold my company. 
    
26. Why do you feel you're qualified for this Tour Guide job?
Answer: I am qualified for this job as I have almost all the necessary qualifications you desired in your advertisement. I have travelled in several countries and been working as a Tour Guide for last six years which are similar to your requirements. Moreover, I have the necessary academic certificates after your requirements. So, I think I am one of the qualified for this Tour Guide Job.
    
27. Describe a situation in which you had to collect information.
Answer: Before moving to the forest in Africa, I have to collect information about many things. The issues include – safest routes for the tourists, accommodations, safety issues, if required logistics are available on the place camping spot etc.  
    
28. What kinds of decisions are most difficult for you?
Answer: Decisions like changing the preset routes, discarding any staff from the trip list suddenly, or changing the trip schedules etc. are difficult for me. 
    
29. How did you go about making Tour Guide assignments?
Answer: When I am assigned for such issues, I take the right preparation. Firstly I get some studies about the locations and try to have some ideas about the guests. Then I prepare myself to take the final step.   
    
30. How do you show an interest in what another person is saying?
Answer: When I am interested in something which is said by another, I usually pay attention to the speech and often make some postures that represents that I am an attentive listener. Sometimes I help the other person by coordinating words or sentences if s/ he get stuck in the middle of the discussion.  
    
31. Give an example of how you set goals and achieve them.
Answer: I have to go to a city. Then I have to meet the tourists and finally I have to guide them across the city. There are three goals altogether. I will plan to reach the city in time and start early from my place to reach the city. Then I meet with the tourists within the prescribed schedule, and finally arrange for the trip. By this way, I reach all the goals gradually.  
    
32. What have you gained from your Tour Guide work experiences?
Answer: I have learnt many languages and can speak fluently. Moreover, I know many of the places of the world which would not have been possible unless I played the role of a guide. Besides, my private network has been enriched as I met thousands of people during the trips I made in my career. I have some unusual experiences as well which are far better than the experiences of any ordinary citizen of the country.  
    
33. Could you describe a difficult problem and how you dealt with it?
Answer: A tourist, during a trip in India, mounted into a temple with shoes. It was unknown to him and I also could not pay attention on the issue before it was noticed by some of the locals. Then the locals wanted to create a scene there and in fact they wanted to punish the tourist. The German tourist was not afraid and was ready to fight with the local Indians at the temple. But I did not allow that to happen. I immediately made a phone call to a local influential to come over and solve the issue. Upon his arrival, everything was solved and I succeeded to make the other locals understand that the German did not do that intentionally rather it was a mistake indeed. Then the issue was solved and I got relieved.
    
34. What negative thing would your last boss say about you?
Answer: Well, there are no such things would be found from my last boss, I firmly believe and you can reach him at any time to inquire about me. 
    
35. What parts of your education do you see as relevant to this Tour Guide position?
Answer: Geography is one of the academic subjects that made me interested for the job. I learnt about the countries, forests, wild animals. I learnt many issues from the subject and I think the subject is relevant to this Tour Guide position.
    
36. When were you most satisfied in your job?
Answer: Well, my satisfaction is not limited to some certain extent rather I get satisfied each of the time I complete a trip successfully. Actually the completion of my responsibilities makes me satisfied and glad.